OVIA
OVIA
AT YOUR SERVICE
Demo orders are not shipped and no money changes hands. You do not need to return fictional products.
Signed-in customers can open a Return or Refund support ticket and attach it to one of their own orders. Support reviews the request; submitting it does not issue a refund or authorize shipment.
Return windows, condition requirements, exclusions, return shipping costs, exchange options, warranty and refund timelines have not been approved. Automated returns and payment refunds remain disabled until those rules and fulfillment integrations exist.
For a future fulfilled order, keep the packaging and contact support. Do not post sensitive information. Private evidence uploads are not yet enabled.